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IDProjectCategoryView StatusLast Update
0000593T99X171.00 SKB EagleSW Issuepublic2019-04-03 10:15
Reporter(ALTech) Kian Choi Assigned To(ALTech) Kian Choi Due Date
PriorityhighSeveritys3-moderateReproducibilityalways
Status closedResolutionfixed 
Summary0000593: The software is continue to reboot after the phrase 'Software to upgrade is not found' is shown
DescriptionThe software is continue to reboot after the phrase 'Software to upgrade is not found' is shown

[Precondition] There is USB with upgrade version

[Test Procedure] Insert the USB > Press the front channel up/down key and Booting > Remove the USB during download > Check

[Actual Result] The phrase 'upgrade failed' is shown and rebooted.after this,The software is continue to reboot after the phrase 'Software to upgrade is not found' is shown

[Expected Result] After the phrase 'upgrade failed is shown and reboot, the existing version should be booted as is

[Remark] Attached issue video
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Activities

(ALTech) Kian Choi

2019-04-01 10:33

developer  

issue video.mp4 (17,541,456 bytes)   

(SW) Jacky Chiang

2019-04-02 12:13

manager   ~0001810

This feature was implemented by TVS and please help to coordinate with TVS to solve it.

(ALTech) SY Yoon

2019-04-03 10:15

developer   ~0001848

I checked it with TVS. It is a scenario of SW upgrade.

(ALTech) SY Yoon

2019-04-03 10:15

developer   ~0001849

It is scenario.

Issue History

Date Modified Username Field Change
2019-04-01 10:33 (ALTech) Kian Choi New Issue
2019-04-01 10:33 (ALTech) Kian Choi Status new => assigned
2019-04-01 10:33 (ALTech) Kian Choi Assigned To => (SW) Jacky Chiang
2019-04-01 10:33 (ALTech) Kian Choi File Added: issue video.mp4
2019-04-02 12:11 (SW) Jacky Chiang Severity s2-severe => s3-moderate
2019-04-02 12:12 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (ALTech) Kian Choi
2019-04-02 12:13 (SW) Jacky Chiang Note Added: 0001810
2019-04-03 10:15 (ALTech) SY Yoon Note Added: 0001848
2019-04-03 10:15 (ALTech) SY Yoon Status assigned => closed
2019-04-03 10:15 (ALTech) SY Yoon Resolution open => fixed
2019-04-03 10:15 (ALTech) SY Yoon Note Added: 0001849